FAQs

Many Essential Dog natural-care products are ultra-gentle and formulated specifically for dogs. Check the individual product page for ingredients and directions. If your dog has persistent skin irritation, please speak with your veterinarian.

We recommend using shampoo formulated specifically for dogs rather than human shampoo. Dog skin has different needs, and our shampoos are made for regular canine coat and skin care.

A normal, healthy adult dog should generally be bathed no more than once a fortnight. Over-bathing can strip the natural oils that help protect the skin.

Use these products between baths to help keep your dog smelling fresh, including after a walk or a roll in the grass. Always follow the directions on the specific product.

Our relevant topical products are formulated to be safe if licked accidentally; however, licking should not be encouraged. Reapply or follow the product directions where relevant, and contact a veterinarian if you are concerned.

Part the hair and spray directly onto the skin. Allow the product to absorb. Blowing gently on the area after application can help it absorb more quickly; if your dog licks the area, reapply as directed and distract them while it soaks in.

For cream, gently massage a small amount directly onto the desired area. For balm, use a clean implement to scoop a small amount, then gently massage it onto the area.

Yes. The hemp oil products are food supplements and may also be used topically as directed on the product page.

No, there is no need to rinse it off. If you use it multiple times daily, you can dip the paw in water to rinse.

Do not use the ear cleaner while you are using medicated ear drops, as this cleansing product can remove medication from the ear. For ear concerns or treatment questions, please speak with your veterinarian.

No action is needed. The Natural Anti-Bacterial Floor Cleaner uses cosmetic-grade ingredients and is designed to be suitable if your dog walks on the wet floor. Always follow the product directions.

Many dogs do not enjoy having their teeth cleaned. Use a finger brush or a piece of cloth to gently massage toothpaste onto the teeth with your finger.

Twice weekly.

Yes. The two-sided brush is suitable for both long- and short-haired dogs and cats.

Yes. It is suitable for non-shedding and high-shedding dogs.

No. The pins are angled to help avoid damaging the skin. Use gentle strokes and follow the product directions.

Yes. The deshedding tool is recommended for high-shedding dogs.

Measure the circumference of the widest part of your dog's chest, then measure from the neck to the bottom for length.

Use our SafelySecured Size Guide for measurement information, then check the product page for the relevant size options.

The set includes a lockable dog collar, lockable lead, QR ID tag and two keys.

Measure your dog's neck circumference. Small fits 227–292 mm, Medium 305–370 mm and Large 381–445 mm.

One turn of the supplied key locks and unlocks the collar and lead when attached to a suitable fixed object.

Yes. It fits most standard-sized rolls and dispenses bags smoothly through the rear slot.

Yes. Secure the flap around the lead handle loop with the press stud so it sits close and stable. It can be used with another lead, although it is designed to sit flush and balanced on the DOGLOC lead.

No. The Apple AirTag is sold separately by Apple.

Instructions and tools are included. You can also open the TagVault Pet instruction sheet.

No. The keyring has an AirTag-compatible slot, but an Apple AirTag is not included. It is sold separately; every DOGLOC lockable lead and collar set includes two keys that can be attached to it.

Yes. It is designed for DOGLOC keys and also fits house keys, car keys and tags.